At Luminous Candles, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

• Browsing Data: IP address, device type, browser type, and website activity.

• Communications: Any messages or inquiries sent to us via email or our website.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including payment processing and shipping.

• Provide customer support and respond to inquiries.

• Improve our website, products, and services.

• Send promotional emails and updates (you can opt out at any time).

• Comply with legal obligations.

3. How We Protect Your Information

We implement security measures to safeguard your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or trade your personal information. We may share your data with trusted third parties, such as payment processors and shipping carriers, only as necessary to fulfill your order.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some features may not function properly.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing emails.

• Request details on how we process your data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.