What makes Luminous Candles different from other candles?
Luminous Candles are handcrafted using sustainable coconut apricot and 100% soy wax, ensuring a clean, long-lasting burn. We use premium fragrance blends and pure essential oils for an authentic and soothing aroma.
Are your candles made with natural ingredients?
Yes! Our candles are made from natural, non-toxic ingredients, free from paraffin, phthalates, and harmful chemicals. We prioritize sustainability and eco-friendly practices in all our products.
Do your candles produce soot?
Unlike traditional paraffin candles, our soy and coconut apricot wax blend burns cleanly with little to no soot. To ensure the best experience, always trim the wick to ¼ inch before each burn.
How long do your candles burn?
Our candles offer an extended burn time compared to paraffin alternatives. Depending on the size, they can burn between 30 to 80 hours when properly maintained.
Are Luminous Candles safe for pets and children?
Yes, our candles are made with non-toxic ingredients and free from harmful chemicals. However, always burn candles on a stable surface and out of reach of pets and children for safety.
Can I reuse the candle jars?
Absolutely! Our stylish glass jars are designed to be repurposed. Once your candle has fully burned, clean out any remaining wax and use the jar for storage, decoration, or DIY projects.
Do you offer custom or personalized candles?
Yes! We offer custom candles for special occasions, events, and corporate gifts. You can personalize scents, labels, and packaging. Contact us for more details.
How should I care for my candle to ensure the best performance?
- Trim the wick to ¼ inch before every use.
- Allow the candle to burn long enough to create a full melt pool to prevent tunneling.
- Avoid burning for more than 4 hours at a time.
- Keep away from drafts and flammable materials.
Do you ship internationally?
Currently, we ship within select regions. Please check our website for updated shipping options or contact us for specific requests.
What should I do if my candle arrives damaged?
We take great care in packaging our candles, but if your order arrives damaged, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund.
Do you offer wholesale or bulk orders?
Yes, we provide wholesale options for boutiques, spas, and retail stores. Contact us to discuss pricing and bulk order details.
What is your return policy?
Due to the nature of our products, we do not accept returns on used candles. However, if you’re unsatisfied with your purchase, reach out to us, and we’ll do our best to make it right.